Meet your Iglu team
The team is available to to help, no matter what. Get to know us here!
How to contact us:
- Pop down to see us at the front desk
- Email us at [email protected]
- Call the front desk on 02 8024 8630
- Contact the Resident Leaders (RLs) on 0426 709 463
U18 International Students:
If you require support during office hours, please contact the General Manager, Assistant General Manager or one of our Customer Service Coordinators. If you require support after-hours, please contact the on-duty Resident Leader on 0426 709 463.

Katie
Hi, my name is Katie and I am the General Manager here at Iglu Redfern.
I love traveling, fitness, chilling on the beach with a good book and meeting people from all walks of life.
I love a good chat, so please come and say hello if you see me around the property (I’m always hanging around the breakfast pastries in the morning!).

Sharon
Hi everyone, I’m Sharon and I’m the Assistant General Manager in Iglu Redfern. I love coffee so much and you may find me around the coffee machine area every morning. If you see me around in the property, don’t be shy and come and say hi!

Anna
Hi I’m Anna – Customer Service Coordinator at Iglu Redfern.
I’m a country girl at heart, originally from rural NSW. I have worked in hospitality/customer service for most of my life and the experiences and people I have encountered over time never cease to amaze me- everyone is interesting and has a story to tell!
I enjoy boxing in my spare time and am a big film nerd ( If you have any movie or tv show suggestions please let me know!). I look forward to meeting you at Iglu Redfern.

Yuki
Hi, I am Yuki. I am excited to join Iglu Redfern and being part of the Customer Service Coordinators team. I would love to create a welcoming and supportive environment where residents feel at home, connected, and part of a vibrant community.
Outside of work, I have five playful Bengal cats and a passion for floristry. I also love travelling and discovering new places, always seeking inspiration in different cultures and experiences.
Excited for this new chapter at Iglu!

Maria
Hi everyone, my name is Maria. I’m originally from Indonesia, a country known for its beautiful tropical islands like Bali and its rich cultural diversity. I have a background in hospitality and real estate, worked on cruise ships and in hotels where providing excellent customer service was always a top priority.
A few years ago, I moved to Sydney as an international student, and I’ve since settled here with my Australian family. Outside of work, I enjoy spending time at the beach, snorkeling, travelling, and playing with my beloved dog.
Please feel free to say hello if you see me around or reach out if you ever need any assistance. We truly hope you enjoy your stay here at Iglu Redfern! 😊

Robin
Hello! I am Robin and I recently joined as a CSC at Iglu Redfern. Before this, I worked as a Resident Leader at Iglu mascot so I know everything about what it likes to be a resident at Iglu (spoiler – It is Amazing!)
Apart from that I play, watch and talk football a lot. I am always down to help or have a chat, so come say hi 🙂

Ioanna

Thi
Hi, my name is Thi, and I’m the Senior Property Accountant here at Redfern.
I was born in Australia but can speak both English and Vietnamese. I absolutely love anything to do with Japan and travel there multiple times a year! I have a toy Cavoodle named Teddy which you may find running around on property 😊 Fun fact, I am obsessed with horror movies so please give me some suggestions.
If you have any questions regarding your account, let me know!

Andrew
Hi, my name is Andy and I am the Facilities Manager at Iglu Redfern.
I am a qualified plumber of nearly 10 years experience and have also worked as a signwriter and installer. I recently completed a unit on Facilities Management via distance education.
I am here to make your environment as comfortable and enjoyable as possible. Please do not hesitate to come and say hi and let me know if there are any maintenance issues I can fix for you.

Katie
Hi, my name is Katie and I am the General Manager here at Iglu Redfern.
I love traveling, fitness, chilling on the beach with a good book and meeting people from all walks of life.
I love a good chat, so please come and say hello if you see me around the property (I’m always hanging around the breakfast pastries in the morning!).

Sharon
Hi everyone, I’m Sharon and I’m the Assistant General Manager in Iglu Redfern. I love coffee so much and you may find me around the coffee machine area every morning. If you see me around in the property, don’t be shy and come and say hi!

Anna
Hi I’m Anna – Customer Service Coordinator at Iglu Redfern.
I’m a country girl at heart, originally from rural NSW. I have worked in hospitality/customer service for most of my life and the experiences and people I have encountered over time never cease to amaze me- everyone is interesting and has a story to tell!
I enjoy boxing in my spare time and am a big film nerd ( If you have any movie or tv show suggestions please let me know!). I look forward to meeting you at Iglu Redfern.

Yuki
Hi, I am Yuki. I am excited to join Iglu Redfern and being part of the Customer Service Coordinators team. I would love to create a welcoming and supportive environment where residents feel at home, connected, and part of a vibrant community.
Outside of work, I have five playful Bengal cats and a passion for floristry. I also love travelling and discovering new places, always seeking inspiration in different cultures and experiences.
Excited for this new chapter at Iglu!

Maria
Hi everyone, my name is Maria. I’m originally from Indonesia, a country known for its beautiful tropical islands like Bali and its rich cultural diversity. I have a background in hospitality and real estate, worked on cruise ships and in hotels where providing excellent customer service was always a top priority.
A few years ago, I moved to Sydney as an international student, and I’ve since settled here with my Australian family. Outside of work, I enjoy spending time at the beach, snorkeling, travelling, and playing with my beloved dog.
Please feel free to say hello if you see me around or reach out if you ever need any assistance. We truly hope you enjoy your stay here at Iglu Redfern! 😊

Robin
Hello! I am Robin and I recently joined as a CSC at Iglu Redfern. Before this, I worked as a Resident Leader at Iglu mascot so I know everything about what it likes to be a resident at Iglu (spoiler – It is Amazing!)
Apart from that I play, watch and talk football a lot. I am always down to help or have a chat, so come say hi 🙂

Ioanna

Thi
Hi, my name is Thi, and I’m the Senior Property Accountant here at Redfern.
I was born in Australia but can speak both English and Vietnamese. I absolutely love anything to do with Japan and travel there multiple times a year! I have a toy Cavoodle named Teddy which you may find running around on property 😊 Fun fact, I am obsessed with horror movies so please give me some suggestions.
If you have any questions regarding your account, let me know!

Andrew
Hi, my name is Andy and I am the Facilities Manager at Iglu Redfern.
I am a qualified plumber of nearly 10 years experience and have also worked as a signwriter and installer. I recently completed a unit on Facilities Management via distance education.
I am here to make your environment as comfortable and enjoyable as possible. Please do not hesitate to come and say hi and let me know if there are any maintenance issues I can fix for you.










